Privacy Policy
This Privacy Policy explains how BrainBestLifeLab Ltd. collects, uses, stores and shares personal and wellness data when you use our nature and brain wellness services. We aim to protect your mind like Uzbekistan's pristine mountain ecosystems and to keep your data secure as ancient Silk Road oases.
Operator and Contact
Operator: BrainBestLifeLab Ltd., a company established under the laws of the Republic of Uzbekistan. Contact: Amir Temur Avenue 107, Building 3, Tashkent, 100000, Uzbekistan. Phone: +998 71 200 1234. Email: [email protected].
Data We Collect
- Wellness telemetry: brainwave summaries, session timestamps, and derived analytics used to personalize mindfulness and nature-immersion guidance.
- Activity and location: nature trail GPS routes, trail timestamps, and device motion for safety and route history.
- Mood and tracking: self-reported mood logs, sleep and activity summaries, wellness questionnaire answers.
- Community content: forum posts, profile information, and images you choose to share.
- System data: account credentials, device identifiers, IP addresses, and usage logs for diagnostics and security.
How We Use Data
- To provide and improve services, including personalization of meditation and nature session suggestions.
- To enhance safety and trail guidance by storing GPS trail logs when you opt in.
- To support community features and moderate forum content in line with our community standards.
- To comply with legal obligations and to investigate security incidents.
Legal Bases and International Transfers
For EEA users, processing is based on consent, contract performance, or legitimate interests where appropriate. Primary servers are located in Uzbekistan. When personal data transfers cross borders, we implement safeguards such as contractual clauses and technical measures consistent with GDPR and Uzbek data protection requirements.
Cookies and Analytics
We use essential cookies for login and session security. Optional cookies and lightweight analytics help us improve the platform. Cookie preferences can be managed in the control shown on-site. We do not use tracking for advertising without explicit consent.
Data Retention and Erasure
We retain personal and wellness data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Users may request erasure of their account data. Requests are handled in accordance with local law and GDPR for EEA residents.
Your Rights (EEA Residents)
- Access: request a copy of personal data we hold.
- Rectification: correct inaccurate data.
- Erasure: request deletion of personal data where applicable.
- Restriction: limit how we process certain data.
- Portability: receive a machine-readable copy of data you provided.
- Object: object to processing based on legitimate interests.
To exercise rights, contact [email protected]. We may request identity verification before fulfilling sensitive requests.
Children and Minors
Our platform is intended for users aged 16 and older. We do not knowingly collect personal data from children under 16. If we learn we have collected data from a minor without parental consent, we will take steps to delete it promptly.
Security
We implement technical and organizational measures such as encryption, access controls, and regular security reviews to protect data. Despite safeguards, no system is completely secure. We will notify affected users and authorities as required if a breach risks user rights.
Third Parties
We engage processors for hosting, analytics, and payment services. We limit their access to personal data and ensure contractual safeguards. We do not sell your personal data.
No Medical Advice
Content and analytics are for wellbeing and educational purposes and do not constitute medical diagnosis or treatment. For medical concerns consult a qualified healthcare professional.
Changes to This Policy
We may update this policy. Substantial changes will be communicated via the platform. Continued use after updates indicates acceptance of the revised policy.
Contact
Questions or requests about privacy: [email protected] or Phone: +998 71 200 1234. Operator: BrainBestLifeLab Ltd., Amir Temur Avenue 107, Building 3, Tashkent, 100000, Uzbekistan.
Last updated: February 3, 2026 | [email protected]